Privacy Policy

Privacy Policy


Effective Starting:  April 1st, 2019


What This Policy Covers


This updated Privacy Policy reflects VFT commitments and obligations under the EU’s new General Data Protection Regulation (GDPR).Your privacy is important to us, so the goal of this policy is to be transparent about what information VFT collects, uses, and shares.

This policy explains your rights with regards to that information. It also explains how to access and update your information, and how you can object to its use.

When we refer to “VFT”, “we”, or “us”, we mean the VFT Solutions, Inc., A US Corporation based in New York that acts as the controller or processor of your information.


This Policy Covers:


What information we collect and how we use it


How we share information


How we store, secure, and transfer information


Your data rights and choices




List of data sub-processors




Contacting VFT


When we make changes to our Privacy Policy, we will revise the date at the top of this page.


What information we collect and how we use it


VFT collects the following information about you when you provide it to us and use our services:


Account and Profile Information


When you sign up, create a profile, set your preferences, or pay for your subscription, VFT collects your name, username, password, email, and any profile pictures or avatars you choose to upload.


We use this information to correctly identify you, communicate with you, and provide you with customer support. We also use this contact information for accounting and administrative purposes, for transactional emails and to notify you about new features, releases and blog posts.


Device Information and Log Data


We collect information about the type of device you use to access VFT, as well as your device settings, operating system, browser information, connection type, IP address, and the URLs of referring pages. Additionally, we log the date and time you access our services, as well as any error or crash data.


We use device and location information to help us optimize your display and performance, understand user demographics, and improve overall user experience. Your log data helps us troubleshoot errors, analyze performance, resolve reliability issues, perform security audits, and investigate potential service fraud or abuse.


Service Metadata


This data is generated automatically, when you visit VFT. It provides us with information about how you browse our website and use our app. That includes the links you click, the search terms you use, and the features you access.


We use this metadata to help us understand how our users work, and what they find most valuable at VFT. We also use this information to measure the efficiency of our product, enhance our services and guide our future development.


Support Information Cookie Information


VFT and our third-party advertising and analytics partners use cookies and similar technologies for tracking across different devices, websites and online services.


We use this information both for secure authentication and for the maintenance of your active sessions. Our third-party partners use cookies for the purposes of marketing, ad targeting, and performance analytics.


Integrations and Linked Services


Whenever you or your account owner links to a third-party services, VFT is authorized to connect and transfer information as specified by our agreement with that linked service.


We use this information to authenticate, connect, or link your third-party accounts to VFT. However, we do not receive or store passwords for any of these third-party services.


To understand what data may be shared with VFT when you enable these integrations, please check the settings, permissions and privacy policies of these third-party services.


How we share information


We Do Not Sell Your Information


We will never sell information about you, your profile, nor your data and metadata, to advertising companies or other third parties.


In exceptional circumstances, we may disclose information about you to a third party if we receive a request and believe that the disclosure is in accordance with or required by any applicable law, rule or regulation, legal process, or enforceable governmental request. We may also do so to enforce our Terms of Service, investigate potential violations, prevent and detect fraud, track and solve security or technical issues, and protect against any harm to the rights, property or safety of VFT, its users, or the public as required or permitted by law.


Changes in Business


If VFT engages in a merger, acquisition, reorganization, bankruptcy, dissolution, sale of company assets, financing, public offering of securities, or due diligence and other steps in contemplation and negotiation of such activities, we may share or transfer information that we collect under this privacy policy, subject to standard confidentiality agreements.


How we store, secure, and transfer information


Data Security


VFT takes data security very seriously and implements the industry’s best practices and policies. We take all reasonable measures to protect your information, and to prevent any kind of unauthorized access, misuse, loss, or disclosure.


While no system is infallible, we strive to keep our systems secure and constantly updated.


Data Retention


VFT may also retain certain information for as long as necessary in order to support business operations, or as required by law.


International Data Transfers


VFT collects information internationally, and uses hosting and cloud computing infrastructure located primarily in the United States to transfer, process and store information. In order to provide you with our service, we may also transfer your data to third-party services. Please refer to the List of data sub-processors for more information about why we use those third-party services, and where they are located.


Your data rights and choices


The following is a summary of choices you can make to exercise your data rights:



Right to be forgotten


You have the right to be forgotten which means that, at any time, you can request that VFT permanently delete all applicable data records, including your profile information, along with any user-created content. In some cases, we may need to retain partial information to fulfil our legal responsibilities.


Data Portability


You have the right, at any time, to request and receive the information that you have provided to VFT. We will provide you with your information, in a machine-readable format, so that you can make use of it in other contexts, or with other service providers.


Access Under 16 Years of Age


VFT services are not directed at children. Furthermore, we do not knowingly collect personal information from individuals under 16 years of age, unless consent is given or authorized by the holder of parental responsibility over the child. If we become aware that someone under 16 has provided us with personal details, we will take steps to delete such information. If you become aware that a child has unlawfully or unwittingly provided us with personal data, please contact our Support team.


Request That We Stop Using Your Information


Even if you have previously consented to our Terms of Service and Privacy Policy, you have the right, at any time, to change your mind and object to the collection, use, and processing of your personal information. Additionally, you are under no contractual obligation to continue to provide any information to VFT. However, we require certain information in order to provide you with our services. Therefore, if you disagree with the terms of this Privacy Policy or our Terms of Service, you should stop using VFT, and contact us so that we may delete your information.



VFT may modify this Agreement from time to time and such modification shall be effective upon posting by VFT on the Site. You agree to be bound to any changes to this Agreement when you use the Site Services after any such modification is posted. It is therefore important that you review this Agreement regularly to ensure you are updated as to any changes.


VFT, reserves the right, in its sole discretion, to reject, refuse to post or remove any posting (including private messages) by you, or to restrict, suspend, or terminate your access to all or any part of the Site Services at any time, for any or no reason, with or without prior notice, and without liability. VFT, expressly reserves the right to remove your profile and/or restrict, suspend, or terminate your access to any part of Site Services if VFT determines, in its sole discretion, that you pose a threat to VFT and/or its Users.


Contacting VFT


If you have any questions about VFT Privacy Policy, or want to make a request with regard to your information, please contact our Data Protection Officer at [email protected].


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